Epic Agency

Workthatmoves brandsforward.

150+Projects delivered
4Service verticals
30×Peak ROI
10+Years of craft
IRIS Software
01
IRIS Software
2024
Internal Comms | Employee Engagement | Culture Storytelling

Turning internal communication into employee participation Epic partnered with IRIS Software to reimagine everyday internal communication as moments employees could notice, understand and participate in. From the launch of the Unified ITSM Tool to Improve, Innovus and other employee platforms, we transformed routine announcements into campaign-led experiences — using curiosity, gamification, interactive mailers and sharp visual storytelling to drive attention and adoption.The partnership also included internal communication guidelines and a people-first coffee table book that celebrated leadership journeys, employee stories and the culture behind the organisation.

Internal CommsEmployee EngagementCulture Storytelling
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Amazon India
02
Amazon India
2024
Workplace Comms | Safety Design | Operational Systems

Designing communication for the floor where performance happens Amazon India chose Epic to design, fabricate and install safety and operational communication across its new launch warehouses in India. What began as a communication requirement evolved into an 8-year partnership in workplace innovation — helping translate process, safety and transition messages into clear, visible and actionable communication on the warehouse floor. From COVID response systems to critical operational change communication, Epic listened closely, designed intelligently and built solutions that supported Amazon’s culture of continuous improvement. Several innovations developed by Epic were approved for wider implementation across warehouse locations.

Workplace CommsSafety DesignOperational Systems
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Department of Commerce — Trade Intelligence
03
Department of Commerce — Trade Intelligence
2024
News Intelligence | Executive Briefs | Visual Newsletter

Curating the world for India’s trade decision-makers Epic created a daily trade intelligence newsletter for senior officers at the Department of Commerce. We curated global news relevant to trade and commerce, wrote crisp summaries for each article, and converted them into a visual newsletter with original source links — giving Under Secretary and above officers a fast, reliable way to stay updated on developments shaping their trade territories. Delivered consistently on weekdays, the initiative successfully completed 450+ daily editions, becoming a dependable information product for senior decision-makers.

News IntelligenceExecutive BriefsVisual Newsletter
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Imagine
04
Imagine
2024
Digital Commerce | Performance Marketing | Retail Activation

Turning Apple retail into an always-on digital growth engine Imagine, an Apple Premium Partner by Tresor, needed to move beyond an offline-heavy retail model and build a stronger digital presence that could drive discovery, engagement and online conversions. Epic built a 360° digital ecosystem across e-commerce, social media, influencer marketing, performance campaigns and store activations — connecting brand content with measurable business outcomes. The result was a scalable retail growth engine that consistently delivered 20X+ ROAS, 30% YoY sales growth, 25% higher conversion rate, 80% follower growth and 50% increase in engagement.

Digital CommercePerformance MarketingRetail Activation
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Fujifilm India
05
Fujifilm India
2024
Digital Strategy | Creator Marketing | Performance Commerce

Building a digital culture around cameras, creators and commerce Fujifilm India needed more than content. It needed a sharper digital ecosystem that could grow engagement, strengthen visibility and improve e-commerce performance across its camera divisions. Epic created a full-funnel digital strategy combining social media,creator collaborations, user-generated content, commerce-led campaigns and performance marketing. The work helped Fujifilm build stronger audience interaction and scalable online growth — delivering 40% higher customer engagement, 65% growth in followers, 65% growth in profile visits, 212% increase in impressions and 18X peak ROAS on ecommerce campaigns.

Digital StrategyCreator MarketingPerformance Commerce
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Royal Enfield
06
Royal Enfield
2024
Retail Systems | Inventory Tech | Revenue Analytics

Turning fragmented retail into an insight-led operating system Royal Enfield’s multi-partner retail environment needed order,visibility and control — across SKUs, pricing, billing, inventory,partner performance and high-volume transactions. Epic built a structured retail operating system with SKU standardisation, barcode tracking, integrated POS, centralised billing and real-time analytics for sales, cart value, category performance and partner contribution. The result was a smarter, more accountable retail engine — achieving 100% inventory standardisation, 2.5X increase in average transaction value, 3X higher revenue from top-tier partners, 2X growth in multi-item carts and 70% revenue contribution from top categories.

Retail SystemsInventory TechRevenue Analytics
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Bhashini
07
Bhashini
2024
Government Comms | Multilingual Design | Experiential Branding

Making India’s AI language mission visible, understandable and accessible Bhashini needed to communicate a complex national AI language mission across digital, on-ground and institutional platforms — quickly, consistently and in multiple languages. Epic built an integrated communication ecosystem across design,content and experiential execution. We created a unified visual identity, multilingual policy-aligned creatives, workshop branding,event collaterals, videos, print material and on-ground setups across geographies. The work helped translate AI-led language technology into accessible public storytelling, strengthening Bhashini’s national visibility, brand recall and on-ground engagement.

Government CommsMultilingual DesignExperiential Branding
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Department of Commerce — Public Comms
08
Department of Commerce — Public Comms
2024
Public Comms | Policy Content | Digital Growth

Simplifying policy communication for public understanding at scale The Department of Commerce needed to increase content output,activate underused platforms and simplify complex trade and policy communication for public audiences — while maintaining institutional accuracy and speed. Epic built a high-frequency, multi-platform communication ecosystem across LinkedIn, YouTube and other digital channels. We converted policy updates into clear, visual and accessible content formats, supported by rapid turnaround systems and data-led content planning. The result was a major scale-up in institutional communication: 9,523 posts published, 13X+ increase in content output, 9.5M+ impressions, 214K+ video views, 145K+ link clicks and 3.83 lakh+ followers across platforms.

Public CommsPolicy ContentDigital Growth
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FICCI / RECEIC
09
FICCI / RECEIC
2024
Sustainability Comms | Event Branding | Digital Amplification

Giving sustainability communication the scale and clarity it deserves FICCI / RECEIC needed a credible and consistent digital voice in the sustainability ecosystem, while also amplifying large-scale symposiums and policy-led industry events. Epic built an insight-driven communication strategy across social media, website, event branding, live coverage,merchandise, collaterals and on-ground experiences. Complex circular economy and policy narratives were simplified into clear, visual and participation-led communication. The work helped strengthen visibility and event participation — delivering 70% increase in social media engagement, 65% growth in post interactions, 80X surge in website views during event cycles and 50% increase in website registrations.

Sustainability CommsEvent BrandingDigital Amplification
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EU-REI / EU-India RECE Partnership
10
EU-REI / EU-India RECE Partnership
2024
Website Design | Policy Comms | Social Creatives

Epic developed digital and social communication for the EUIndia Resource Efficiency and Circular Economy initiative — a multi-stakeholder partnership focused on resource efficiency,circular economy, EPR, inclusive value chains and EU-India cooperation. We helped organise complex sustainability content into a clear website experience and created social media creatives that made technical policy themes more visual, understandable and stakeholder-friendly. The work gave the initiative a sharper digital identity and a credible platform for publications, videos, news and knowledgeled engagement.

Website DesignPolicy CommsSocial Creatives
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